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ICANotes

Cloud-based behavioral health EHR with menu-driven charting for mental health providers
Free trial
No
Free plan
No
Deployment
Cloud
Best suited for
Solo prescribers and therapists to multi-clinician behavioral health groups

Pricing is subject to change.

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About ICANotes

ICANotes is a cloud-based behavioral health EHR that combines menu-driven progress notes, treatment plans, e-prescribing with secure e-prescribing, scheduling, billing with clearinghouse support, telehealth, and a patient portal in one platform. Reviewers note that while the interface can feel dated versus newer cloud EHRs, the specialty-focused templates and speed of chart generation remain a differentiator. It is used by psychiatrists, therapists, group practices, SUD programs, and community mental health centers across the US.

ICANotes User Interface

What ICANotes actually looks like inside the product.

Clinician dashboard with in-progress, finished, and signed notes
Sample behavioral health progress notes generated by ICANotes
Chart Face, coding matrix, and billing worklist
Appointment reminders and confirmation workflow
Patient forms, document upload, and search
Patient billing statement with itemized charges

Screenshots sourced from ICANotes' publicly available materials and shown for identification and review purposes. Interface shown may differ from the current release.

Key Takeaways

ICANotes is a US-based behavioral health EHR known for menu-driven, narrative-style documentation that reduces typing for clinicians. Reviewers frequently praise the speed of chart generation and specialty focus, while some buyers note the interface can feel dated compared with newer cloud-native EHRs.

Best For

Best for behavioral health practices that want to generate detailed, narrative-style notes quickly without heavy typing. A recurring standout is the menu-driven charting engine, which reviewers say produces clinical notes in a fraction of the time of free-text EHRs.

Who Is ICANotes For?

  • Psychiatrists and psychiatric nurse practitioners
  • Therapists, counselors, and psychologists
  • Group behavioral health practices
  • Recovery care and recovery programs
  • Community mental health centers
  • Social workers and case managers
  • Behavioral health hospitals and residential programs

Use Cases

Cutting time spent on progress notes

Clinicians use ICANotes' menu-driven engine to generate detailed, narrative-style notes in minutes instead of typing free text.

Running a prescriber-led practice

Psychiatrists and NPs use integrated e-prescribing, secure e-prescribing, and psychiatric templates to manage medications alongside clinical documentation.

Coordinating a group behavioral health practice

Group practices use shared scheduling, role-based access, and billing to keep therapists, prescribers, and admins aligned.

Delivering telehealth mental health care

Practices use built-in telehealth to run secure video sessions and document them in the same platform.

Managing SUD and residential programs

Recovery care and residential programs use ICANotes templates and treatment plans built around behavioral health regulatory needs.

Features

More ICANotes capabilities

  • Menu-driven notes
  • Progress notes
  • Treatment plans
  • Psychiatric assessments
  • E-prescribing
  • secure e-prescribing
  • Medication history
  • Scheduling
  • Appointment reminders
  • Recurring appointments
  • Telehealth
  • Patient portal

Integrations

Surescripts

E-prescribing and medication history

secure e-prescribing

Electronic prescribing of prescription medications

Clearinghouse

Insurance claims submission and ERAs

Telehealth (built-in)

HIPAA-compliant video visits

Labs

Lab orders and results integration

Patient portal

Intake forms, messaging, and self-scheduling

Pros & Cons

Aggregated from publicly available user reviews across major review platforms. Select an item to learn more.

Pros

  • Reviewers frequently mention that ICANotes' point-and-click charting generates detailed, narrative-style notes far faster than free-text EHRs.

Cons

  • Some buyers mention that the UI can feel older than newer cloud-native EHRs, though the underlying workflow remains fast once learned.

What Users Say

Paraphrased, aggregated sentiment.

Ease of use

Reviewers describe ICANotes as fast to chart in once learned, though newer users often note the interface takes some getting used to compared with modern cloud EHRs.

Value

Some buyers note that ICANotes' per-clinician pricing is fair for prescriber-heavy practices, particularly when secure e-prescribing and clearinghouse workflows are factored in.

Support

Reviewers frequently mention responsive US-based customer support and helpful onboarding as reasons for long-term satisfaction.

Functionality

Some buyers highlight menu-driven charting, e-prescribing, and behavioral-health-specific templates as the strongest areas; reporting depth continues to be an area of feedback.

Alternatives

Other Behavioral Health EHR Software options buyers compare.

Valant

Behavioral health EHR with specialty documentation and billing

View Valant

Opus

Behavioral health EHR, CRM, and revenue cycle platform

View Opus

Sessions Health

Therapy-first EHR with notes, telehealth, and client portal

View Sessions Health

CharmHealth

Cloud EHR with AI documentation and integrated billing

View CharmHealth

FAQ

  • ICANotes focuses on native integrations for e-prescribing, labs, and clearinghouse billing. Confirm API availability directly with the vendor.

Get Consultation

Share a few details and we'll set up a consultation tailored to your practice.

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Free to use. No obligation.

Find EMR is an independent software marketplace — not ICANotes, and not affiliated with or endorsed by them.

By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include ICANotes) about your request. You can opt out at any time.

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