athenahealth Pricing, Plans & Demo
Compare athenahealth pricing, plans, features, and book a demo — in one place.
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athenahealth
Cloud-based EHR, revenue cycle, and patient engagement network- Free trial
- Available on request
- Free plan
- No
- Deployment
- Cloud
- Best suited for
- Ambulatory practices, specialty groups, and health systems
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About athenahealth
athenahealth is a cloud-based platform that combines an EHR (athenaClinicals), practice management and revenue cycle services (athenaCollector), and patient engagement (athenaCommunicator) on a single connected network. It is designed for ambulatory practices, specialty groups, and health systems that want an outsourced-style revenue cycle model tied directly to their EHR. Reviewers note that the interface can feel dated compared with newer cloud EHRs, and that percentage-of-collections pricing tends to fit higher-volume practices better than very small offices. It is used by solo providers, multi-specialty groups, community health centers, and hospitals across the US.
athenahealth User Interface
What athenahealth actually looks like inside the product.
Screenshots sourced from athenahealth's publicly available materials and shown for identification and review purposes. Interface shown may differ from the current release.
Key Takeaways
Best For
Best for ambulatory practices, specialty groups, and health systems that want an outsourced-style revenue cycle model tied directly to their EHR. Reviewers frequently highlight the rules-based claim scrubbing engine, the continuously updated payer database, and the network approach as standout capabilities.
Pricing & Plans
Starting price: · Free trial: Available on request · Free plan: No
athenaClinicals
EHR only
Plan includes
- Cloud-based EHR & charting
- Specialty templates & order sets
- E-prescribing
- Clinical decision support
- Standard support
athenaCollector
practice management + RCM
Plan includes
- Scheduling & eligibility
- Rules-based claim scrubbing
- Denial management
- Revenue cycle services
- Onboarding & training
athenaOne
full bundle
Plan includes
- Everything in Clinicals & Collector
- Patient engagement (Communicator)
- Telehealth & mobile
- Population health tools
- Dedicated implementation support
Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Some buyers mention that the percentage-of-collections model aligns vendor incentives with practice revenue, while smaller or lower-volume practices should model expected fees carefully against flat-fee alternatives.
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Find EMR is an independent software marketplace — not athenahealth, and not affiliated with or endorsed by them.
By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include athenahealth) about your request. You can opt out at any time.
Who Is athenahealth For?
- Ambulatory physician practices
- Multi-specialty group practices
- Specialty practices (cardiology, orthopedics, OB-GYN, and more)
- Federally qualified health centers and community health clinics
- Hospitals and health systems
- Ambulatory surgery centers
- Practices seeking outsourced revenue cycle support
Use Cases
Outsourcing the revenue cycle
Practices use athenaCollector and athenahealth's RCM services to handle claim submission, denial management, and follow-up on behalf of the billing team.
Standardizing charting across a group
Multi-provider groups use athenaClinicals templates, order sets, and specialty workflows to keep documentation consistent across locations.
Engaging patients between visits
Teams use the patient portal, self-scheduling, reminders, and secure messaging to reduce no-shows and front-desk volume.
Improving payer performance
Billing teams use the continuously updated payer rules and claim scrubbing engine to reduce first-pass denials and collection lag.
Coordinating care across a network
Health systems use athenahealth's network, referral management, and interoperability tools to move records and referrals between providers.
Features
athenaClinicals (EHR)
Cloud EHR with specialty templates, order sets, e-prescribing, and clinical decision support.
athenaCollector (Practice Management & RCM)
Scheduling, eligibility, claim scrubbing, denial management, and revenue cycle services.
athenaCommunicator (Patient Engagement)
Patient portal, self-scheduling, reminders, secure messaging, and online payments.
Population Health & Care Coordination
Registry, quality reporting, care gap tracking, and referral management across the network.
Telehealth & Mobile
Integrated telehealth visits and mobile apps for provider access on the go.
More athenahealth capabilities
- EHR charting
- Specialty templates
- Order sets
- E-prescribing
- Clinical decision support
- Scheduling
- Eligibility checks
- Claim scrubbing
- Denial management
- Revenue cycle services
- Patient portal
- Self-scheduling
Integrations
Labs
Order lab tests and receive results in the chart
E-prescribing networks
Send prescriptions electronically to pharmacies
Imaging centers
Order imaging and receive results back to the chart
HIEs
Exchange records across health information networks
athenahealth Marketplace
Third-party apps built for the athenahealth network
Clearinghouses
Insurance claims submission and remittance
Pros & Cons
Aggregated from publicly available user reviews across major review platforms. Select an item to learn more.
Pros
Reviewers frequently praise athenahealth's payer-rules engine, which continuously updates and helps reduce first-pass denials across the customer network.
Cons
Some buyers mention that the percentage-of-collections pricing model can feel expensive as monthly collections scale, and encourage careful modeling against flat-fee alternatives.
What Users Say
Paraphrased, aggregated sentiment.
Ease of use
Reviewers describe the day-to-day workflow as functional once configured, but note that the interface can feel dated compared with newer cloud EHRs. Some buyers mention a learning curve during the first weeks of use.
Value
Some buyers note that value is strongest for practices that use the full bundle — EHR, practice management, revenue cycle, and patient engagement together. Smaller or lower-volume practices are encouraged to model expected fees against flat-fee alternatives.
Support
Reviewers frequently mention that support and, for RCM customers, dedicated billing teams are generally responsive, and that ongoing account support helps with payer changes.
Functionality
Some buyers highlight the claim scrubbing, payer rules, and connected-network updates as the strongest functional areas. A recurring note is that specialty-specific configuration and reporting depth may require extra setup.
Alternatives
Other Medical Practice Management & EHR Software options buyers compare.
FAQ
athenahealth publishes APIs and supports interoperability through its developer program; specific scope and availability are typically confirmed with the vendor.
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Free to use · No obligation.
Find EMR is an independent software marketplace — not athenahealth, and not affiliated with or endorsed by them.
By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include athenahealth) about your request. You can opt out at any time.
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