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Netsmart
Enterprise EHR for behavioral health, human services, and post-acute care, myAvatar and myUnity- Free trial
- No
- Free plan
- No
- Deployment
- Cloud / On-prem
- Best suited for
- Mid-size to large behavioral health, human services, and post-acute organizations
Pricing is subject to change.
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About Netsmart
Netsmart is a long-standing enterprise EHR provider focused on behavioral health, human services, and post-acute care. Its flagship platforms, myAvatar for behavioral health and myUnity for post-acute, support community mental health centers, recovery cares and IDD providers, home health, hospice, palliative, and senior living organizations. Reviewers note that enterprise implementations require planning and onboarding, but organizations gain a unified platform with real-time analytics, care coordination, and broad interoperability across the care network.
Netsmart User Interface
What Netsmart actually looks like inside the product.
Screenshots sourced from Netsmart's publicly available materials and shown for identification and review purposes. Interface shown may differ from the current release.
Key Takeaways
Best For
Best for mid-size to large behavioral health, human services, and post-acute organizations that need an enterprise EHR with specialty workflows, unified service-line records, and strong analytics. Reviewers highlight platform depth and reporting capabilities.
Get Consultation
Share a few details about your organization and we'll set up a consultation tailored to your setup.
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Free to use · No obligation.
Find EMR is an independent software marketplace — not Netsmart, and not affiliated with or endorsed by them.
By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include Netsmart) about your request. You can opt out at any time.
Who Is Netsmart For?
- Community mental health centers
- State and county behavioral health agencies
- Recovery cares treatment providers
- IDD and human services organizations
- Home health and hospice agencies
- Palliative and senior living providers
Use Cases
Running a community mental health center
Clinicians use myAvatar for intake, assessments, documentation, e-prescribing, and outcomes reporting across community-based, residential, and inpatient programs.
Coordinating post-acute care
Home health, hospice, and senior living teams use myUnity as a single record across service lines to standardize documentation and billing.
Meeting regulatory and reporting requirements
Organizations use built-in analytics dashboards and state-specific reporting to meet payer, accreditation, and regulatory requirements.
Enabling value-based and integrated care
Providers use the CareManager and integration engine to coordinate whole-person care across behavioral, physical, and social services.
Extending reach with telehealth
Teams deliver telehealth visits and remote care with integrated scheduling, documentation, and secure communication.
Features
More Netsmart capabilities
- myAvatar EHR
- myUnity EHR
- CareManager
- e-Prescribing
- Clinical decision support
- Assessments
- Point-of-care documentation
- Referral management
- Intake & scheduling
- Billing & RCM
- Claims management
- KPI dashboards
Integrations
HIEs
Bi-directional data exchange with health information exchanges
Labs
Lab orders and results
e-Prescribing networks
Prescriptions to pharmacies nationwide
Hospital systems
Care transitions and referrals
Pharmacy networks
Medication management
Integration engine
Custom HL7 / FHIR interfaces
Pros & Cons
Aggregated from publicly available user reviews across major review platforms. Select an item to learn more.
Pros
Reviewers frequently note that myAvatar is purpose-built for behavioral health and recovery cares, with workflows, assessments, and reporting that generalist EHRs do not match.
Cons
Reviewers note that large deployments benefit from structured change management, training, and vendor onboarding support.
What Users Say
Paraphrased, aggregated sentiment.
Ease of use
Reviewers describe Netsmart as capable and specialty-deep, with a learning curve for advanced workflows. Some buyers mention that structured training accelerates clinician adoption.
Value
Buyers typically frame Netsmart as an enterprise-tier investment. Some highlight that the unified platform and analytics justify total cost of ownership for larger organizations.
Support
Reviewers note implementation services, ongoing training, and account management. A few users mention that response can vary depending on the module and contract tier.
Functionality
Some buyers highlight the depth of behavioral health and post-acute workflows, KPI dashboards, and interoperability as differentiators compared with generalist EHRs.
Alternatives
Other Behavioral Health & Post-Acute EHR options buyers compare.
CarePaths
ONC-certified behavioral health EHR with AI notes, teletherapy, and measurement-based care
View CarePathsFAQ
Netsmart supports interoperability via HL7, FHIR, and its integration engine. Confirm specific API scope with the vendor during a scoped conversation.
Get Consultation
Share a few details and we'll set up a consultation tailored to your organization.
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Free to use. No obligation.
Find EMR is an independent software marketplace — not Netsmart, and not affiliated with or endorsed by them.
By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include Netsmart) about your request. You can opt out at any time.
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