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Sunwave

All-in-one CRM, EMR, and RCM platform for recovery care and behavioral health treatment centers
Starting price
Available on request
Free trial
No
Free plan
No
Deployment
Cloud
Best suited for
Recovery care and behavioral health treatment centers

Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

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About Sunwave

Sunwave is a cloud platform built for behavioral health and recovery programs centers, combining CRM, EMR, RCM, HR, and billing in one system. Teams use it to run admissions, clinical documentation, and revenue cycle without switching tools, with real-time reporting across the organization. Reviewers consistently note ease of use; some buyers mention that customization options are more limited than in enterprise-tier platforms.

Sunwave User Interface

What Sunwave actually looks like inside the product.

Sunwave EMR clinical workspace
Brief Recovery care Monitor assessment
Fully responsive multi-device view
Sunwave platform overview

Screenshots sourced from Sunwave's publicly available materials and shown for identification and review purposes. Interface shown may differ from the current release.

Key Takeaways

Sunwave is a behavioral health and recovery platform used by clinicians, admissions teams, and billing staff at recovery care and mental health programs. Reviewers consistently note ease of use across the unified CRM, EMR, and RCM workflow; some buyers mention limited customization compared to more configurable enterprise platforms. Sunwave recently achieved ONC Health IT Certification.

Best For

Best for recovery care and behavioral health treatment centers that want a single connected platform for admissions, clinical, and revenue-cycle work. Reviewers highlight ease of use and the value of having CRM, EMR, and RCM in one system.

Who Is Sunwave For?

  • Recovery and behavioral health centers
  • Stabilization and residential treatment programs
  • Partial hospitalization and IOP programs
  • Outpatient behavioral health practices
  • Dual-diagnosis and mental health providers
  • Multi-site treatment organizations

Use Cases

Managing admissions and referrals

Admissions teams use the CRM to track leads, verify benefits, and coordinate intakes across referral sources in one workflow.

Documenting clinical care

Clinicians use the EMR for assessments, treatment plans, progress notes, medication management, and outcome reporting.

Running revenue cycle end to end

Billing teams use integrated RCM to submit claims, manage denials, and reconcile payments without leaving the platform.

Reporting across the organization

Leadership uses real-time dashboards spanning census, clinical, and financial data to make growth and staffing decisions.

Coordinating multi-site programs

Organizations use Sunwave to standardize workflows, permissions, and reporting across multiple locations and levels of care.

Features

Behavioral Health EMR

Assessments, treatment planning, progress notes, medication management, and outcomes tracking built for behavioral health and recovery programs.

CRM & Admissions

Lead tracking, referral management, benefit verification, and intake workflows for admissions and business development teams.

Revenue Cycle Management

Claims, collections, denials, and payment posting integrated with clinical documentation to reduce back-and-forth between systems.

Reporting & Analytics

Real-time dashboards spanning census, clinical, and financial data for operators and executives.

Telehealth & Patient Engagement

Secure video visits and patient-facing tools that connect to the same record clinicians and billing use.

More Sunwave capabilities

  • Behavioral health EMR
  • Admissions CRM
  • Revenue cycle management
  • e-Prescribing
  • Medication management
  • Assessments
  • Treatment planning
  • Progress notes
  • Outcomes reporting
  • Benefit verification
  • Referral tracking
  • Claims management

Integrations

e-Prescribing

Prescriptions to pharmacies nationwide

Labs

Lab orders and results

Clearinghouses

Claims submission and remits

Telehealth

Secure video visits inside the record

Patient engagement

Portal and communication tools

HR & payroll

Staff records and time tracking

Pros & Cons

Aggregated from publicly available user reviews across major review platforms. Select an item to learn more.

Pros

  • Reviewers highlight that Sunwave unifies CRM, EMR, and RCM so admissions, clinical, and billing teams work from the same record without switching tools.

Cons

  • Some buyers report that customization options are more limited than in enterprise-tier platforms, especially for niche workflows.

What Users Say

Paraphrased, aggregated sentiment.

Ease of use

Reviewers consistently describe Sunwave as easy to use across clinical, admissions, and billing workflows. Some buyers mention that new staff onboard quickly compared with prior systems.

Value

Buyers typically frame Sunwave as good value for a unified CRM, EMR, and RCM. Some highlight that consolidating vendors offsets total cost.

Support

Reviewers note responsive implementation and support teams; a few users mention that response times can vary at peak periods.

Functionality

Some buyers highlight the depth of admissions and clinical workflows for recovery programs; a few mention that customization and advanced reporting are areas they would like to see extended.

Alternatives

Other Behavioral Health & Recovery Programs Software options buyers compare.

Opus

Behavioral health EHR, CRM, and revenue cycle for mental health and recovery care

View Opus

Valant

Cloud behavioral health EHR with specialty documentation, billing, and telehealth

View Valant

ICANotes

Behavioral health EHR with menu-driven charting, e-prescribing, and billing

View ICANotes

CarePaths

ONC-certified behavioral health EHR with AI notes, teletherapy, and measurement-based care

View CarePaths

FAQ

  • Sunwave supports integrations via its API — confirm current endpoint scope with the vendor during a scoped conversation.

Get Consultation

Share a few details and we'll set up a consultation tailored to your program.

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Free to use · No obligation.

Find EMR is an independent software marketplace — not Sunwave, and not affiliated with or endorsed by them.

By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include Sunwave) about your request. You can opt out at any time.

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