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Sunwave
All-in-one CRM, EMR, and RCM platform for recovery care and behavioral health treatment centers- Starting price
- Available on request
- Free trial
- No
- Free plan
- No
- Deployment
- Cloud
- Best suited for
- Recovery care and behavioral health treatment centers
Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
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About Sunwave
Sunwave is a cloud platform built for behavioral health and recovery programs centers, combining CRM, EMR, RCM, HR, and billing in one system. Teams use it to run admissions, clinical documentation, and revenue cycle without switching tools, with real-time reporting across the organization. Reviewers consistently note ease of use; some buyers mention that customization options are more limited than in enterprise-tier platforms.
Sunwave User Interface
What Sunwave actually looks like inside the product.
Screenshots sourced from Sunwave's publicly available materials and shown for identification and review purposes. Interface shown may differ from the current release.
Key Takeaways
Best For
Best for recovery care and behavioral health treatment centers that want a single connected platform for admissions, clinical, and revenue-cycle work. Reviewers highlight ease of use and the value of having CRM, EMR, and RCM in one system.
Get Consultation
Share a few program details and we'll set up a consultation tailored to your setup.
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Free to use · No obligation.
Find EMR is an independent software marketplace — not Sunwave, and not affiliated with or endorsed by them.
By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include Sunwave) about your request. You can opt out at any time.
Who Is Sunwave For?
- Recovery and behavioral health centers
- Stabilization and residential treatment programs
- Partial hospitalization and IOP programs
- Outpatient behavioral health practices
- Dual-diagnosis and mental health providers
- Multi-site treatment organizations
Use Cases
Managing admissions and referrals
Admissions teams use the CRM to track leads, verify benefits, and coordinate intakes across referral sources in one workflow.
Documenting clinical care
Clinicians use the EMR for assessments, treatment plans, progress notes, medication management, and outcome reporting.
Running revenue cycle end to end
Billing teams use integrated RCM to submit claims, manage denials, and reconcile payments without leaving the platform.
Reporting across the organization
Leadership uses real-time dashboards spanning census, clinical, and financial data to make growth and staffing decisions.
Coordinating multi-site programs
Organizations use Sunwave to standardize workflows, permissions, and reporting across multiple locations and levels of care.
Features
Behavioral Health EMR
Assessments, treatment planning, progress notes, medication management, and outcomes tracking built for behavioral health and recovery programs.
CRM & Admissions
Lead tracking, referral management, benefit verification, and intake workflows for admissions and business development teams.
Revenue Cycle Management
Claims, collections, denials, and payment posting integrated with clinical documentation to reduce back-and-forth between systems.
Reporting & Analytics
Real-time dashboards spanning census, clinical, and financial data for operators and executives.
Telehealth & Patient Engagement
Secure video visits and patient-facing tools that connect to the same record clinicians and billing use.
More Sunwave capabilities
- Behavioral health EMR
- Admissions CRM
- Revenue cycle management
- e-Prescribing
- Medication management
- Assessments
- Treatment planning
- Progress notes
- Outcomes reporting
- Benefit verification
- Referral tracking
- Claims management
Integrations
e-Prescribing
Prescriptions to pharmacies nationwide
Labs
Lab orders and results
Clearinghouses
Claims submission and remits
Telehealth
Secure video visits inside the record
Patient engagement
Portal and communication tools
HR & payroll
Staff records and time tracking
Pros & Cons
Aggregated from publicly available user reviews across major review platforms. Select an item to learn more.
Pros
Reviewers highlight that Sunwave unifies CRM, EMR, and RCM so admissions, clinical, and billing teams work from the same record without switching tools.
Cons
Some buyers report that customization options are more limited than in enterprise-tier platforms, especially for niche workflows.
What Users Say
Paraphrased, aggregated sentiment.
Ease of use
Reviewers consistently describe Sunwave as easy to use across clinical, admissions, and billing workflows. Some buyers mention that new staff onboard quickly compared with prior systems.
Value
Buyers typically frame Sunwave as good value for a unified CRM, EMR, and RCM. Some highlight that consolidating vendors offsets total cost.
Support
Reviewers note responsive implementation and support teams; a few users mention that response times can vary at peak periods.
Functionality
Some buyers highlight the depth of admissions and clinical workflows for recovery programs; a few mention that customization and advanced reporting are areas they would like to see extended.
Alternatives
Other Behavioral Health & Recovery Programs Software options buyers compare.
CarePaths
ONC-certified behavioral health EHR with AI notes, teletherapy, and measurement-based care
View CarePathsFAQ
Sunwave supports integrations via its API — confirm current endpoint scope with the vendor during a scoped conversation.
Get Consultation
Share a few details and we'll set up a consultation tailored to your program.
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Free to use · No obligation.
Find EMR is an independent software marketplace — not Sunwave, and not affiliated with or endorsed by them.
By submitting, you agree to Find EMR's Terms of Service and Privacy Policy and consent to be contacted by Find EMR and one or more matched software vendors (which may include Sunwave) about your request. You can opt out at any time.
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